What to do when someone dies: A complete checklist

A simple, step-by-step checklist to help you stay on top of everything.

When someone dies, it can feel incredibly overwhelming. Our checklist breaks down everything you need to do, and in what order, into more manageable steps. Hopefully, this makes things a little simpler for you and anyone else involved.

Please note, this page is for general informational purposes and should not be considered legal counsel. If you require tailored guidance, reach out to our experienced team at Trustestate.

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In the first couple of days

1. Get a medical certificate to confirm the cause of death

If the person died in a hospital, hospice or care home, someone working there will give this to you. If they died at home, call their GP in the first few hours to get a medical certificate. They will usually issue this the same day or the next day.

If the death is reported to a coroner

They’ll do a post-mortem to find out how the person died. After the post-mortem, they’ll send a form to the registrar stating the cause of death. If the post-mortem is inconclusive and they need to do an inquest, you can ask for an interim death certificate, then get the final death certificate once it’s finished.

Doctor reviewing death certificate

2. Let family and friends know and if needed, make alternative care provisions

This could be for any dependents like children, family members or pets.

By day 5 or 8

3. Register the death

In England and Wales, you need to register the death within 5 days. In Scotland, register within 8 days. Find the nearest Registrars office local to the person who’s died.

When you register the death, you can buy a death certificate for £11. This is a different document from the medical certificate above. It’s a good idea to order a few extra copies, as companies ask for this when transferring or closing accounts.

4. Find out if there’s a Will and/or Letter of Wishes

These might be online, with their solicitor, or printed and stored with other important documents. They should name an executor, who’s responsible for sorting the estate and carrying out the person’s wishes.

If there’s no executor, or the named executor cannot or doesn’t want to act, the next of kin or beneficiaries can apply to be the administrator of the estate instead.

Stamping of probate legal documents

It’s also worth checking if the person who’s died had any pre-paid funeral plan arrangements or life insurance.

If you can’t find a Will or letter of wishes, that’s okay. Their estate will need to be shared out according to the rules of intestacy instead.

5. Arrange the funeral

You can pay a funeral director to arrange the funeral or do it yourself. Many people choose a funeral director local to them, to take the person who’s died into their care, and help you organise the day. The cost of funerals vary depending on the location and what you’d like to include. If you don’t have enough money to pay for the funeral, the government’s Funeral Payment Scheme might be able to help.

Close up young woman standing by coffin at a funeral

6. Secure any unoccupied assets and property

These are likely to be the most valuable part of their estate. If the property is empty, make sure you secure it:

In the first few weeks

7. Let people and organisations know who’s died

Use the government’s Tell Us Once service to notify multiple departments, like HMRC, DWP, DVLA and the local council. Use the unique code the registrar gave you when registering the death.

Some other places to notify include:

Trustestate’s online search tool has contact information for these providers, so it’s easier to let the right team know. You can contact some providers directly using our online platform too. When you speak to providers, ask to settle any expenses and cancel any direct debits.

For subscriptions and deliveries, you can arrange a post redirection for ongoing mail and use the bereavement register or deceased preference service to stop unwanted direct mail.

8. Make a list of all assets and liabilities in the estate

Once you’ve let organisations know about the person who’s died, you can start to build a more detailed picture of their finances and belongings.

Trustestate lets you gather everything online in one place, rather than trying to keep track with pen and paper.

This includes finding any documents on:

Be sure to get balances or valuations as of the date of death.

Executor working on data collection for probate with Trustestate

9. Check if you need probate

Whether you need probate depends on the threshold set by the bank or financial organisation – this can be anywhere between £5,000 and £50,000.

Check if you need probate and if you can apply. Then contact any beneficiaries to let them know.

A beneficiary is a person (or entity) who’s legally entitled to get the value from any financial products of the person who’s died. For example, a payout from a life insurance policy or money from savings.

Courts stamping court documents

10. If you need probate, check if the estate is subject to inheritance tax (IHT) before you apply

To do this, you’ll need to estimate the value of the estate of the person who died

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If IHT is due - Submit the form, pay the IHT and get a receipt from HMRC.

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If IHT isn’t due - You’ll still need the estimated value of the estate to apply for probate.

In the first few months

11. If needed, apply for probate and get the grant of probate

For estates over £5,000, the probate registry charges a £300 application fee. Extra copies of the probate document are £1.50 each.

You can apply yourself online or by post, or let Trustestate do it for you.

Once you apply, you’ll usually get probate within 16 weeks Sometimes it takes longer if you need to give more information

Once you get probate, the Trustee Act recommends you place a ‘deceased estates notice’ in The Gazette and a local newspaper, to find creditors who might be owed money by the estate.

In England and Wales, creditors have 2 months and 1 day to make a claim against the estate. In Scotland it’s advised to wait 6 months before sorting the estate, for any creditor claims to come through.

Doctor reviewing death certificate

12. Sort out the estate

This is often called estate administration or administering the estate. You’ll need to:

Picture of house which is going to be inherited

How to value an estate for Inheritance Tax and report its value

Intestacy - who inherits if someone dies without a will?

Getting help

How Trustestate can help

Getting probate and sorting the estate can be complicated, but it’s important to make sure it’s done correctly. Our platform lets you manage the whole probate and estate administration process online, from start to finish.

Probate your way, at a fair price

Grant of probate

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Pay now, claim the money back from the estate later.

This might be for you if:

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The estate is simple

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You have plenty of time

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You’re confident with admin

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You’d prefer to spend less


What’s included:

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Initial free call with one of our experts

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Online platform to help you manage the process

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We prepare the probate forms, and apply on your behalf

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Support from our friendly team, any time you have questions

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We notify banks and organisations and collect the information we need

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We pay debts and deal with property and assets

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We distribute everything to the beneficiaries

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From

£1,500

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No upfront fees, pay directly from the estate.

This might be for you if:

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The estate is complicated

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You have limited time

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You’d like expert reassurance

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You want to avoid expensive disputes and conflicts


What’s included:

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Initial free call with one of our experts

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Online platform to help you keep track in real time

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We notify banks and organisations and collect the information we need

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We prepare the probate forms, and apply on your behalf

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We pay debts and deal with property and assets

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We distribute everything to the beneficiaries

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Support from our friendly team, any time you have questions

GET EXPERT SUPPORT

Guided by one of our seasoned experts on all issues with probate.

Trustestate probate lead staff.

Extras:

HM Courts and Tribunals Service probate fee for estates worth £5,000 or more: £300

Additional grant of probate copies: £1.50

Optional third-party services, such as an asset and liability search

Getting support when someone dies

It’s natural to need extra support when you’re coping with grief, and there are many national and local organisations ready to help. We’ve listed a few of them here:

Financial help

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A guide from Citizen’s Advice on how to claim bereavement benefits.

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Information on the government’s Funeral payment service.

Emotional help

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The NHS website has lots of information on dealing with grief and loss.

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Find a free talking therapy service with the NHS.

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Mind have a list of organisations offering support for different types of bereavement.

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Samaritans are available 24/7 on 116 123.

Connecting with others

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The Loss Foundation run support events to help you connect with others experiencing, or who have experienced, something similar.

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